This engagement focused on identifying and pulling the critical operational levers required to stabilize performance and restore profitability. Through targeted diagnosis, execution discipline, and data-driven decision-making, the organization reversed decline and rebuilt momentum in its core business.
Decrease of Missed Appointments
Annual Savings
Increase in Patients Served
A home healthcare services provider supporting seniors and other at-risk individuals experienced a decline in EBITDA in 2021. As leadership focused on launching new ventures, performance within the legacy business deteriorated, complicating plans for a profitable Private Equity exit.
The COO engaged Adonis Partners to lead a turnaround effort aimed at revitalizing the core business, stabilizing operations, and restoring financial performance.
During the diagnostic phase, Adonis Partners identified provider capacity shortages and missed appointments as critical constraints preventing the organization from meeting budget targets. Leadership had proposed a “Fail-to-Keep” initiative to reduce lost patients and improve capacity in regions experiencing provider shortages.
Adonis implemented targeted improvements across five key areas. Lead time from requisition to field readiness for nursing staff was reduced to accelerate capacity onboarding. Scheduling and routing processes were improved to strengthen connections between clinicians and members. In the coding function, new hires were trained to code faster and more consistently. Project management discipline was established through standardized methodology and tracking of improvement initiatives. Finally, clear KPIs and analytics were implemented to enable fact-based decision-making and performance monitoring.
The operational improvements delivered measurable financial and performance results. Missed opportunities were reduced by 3 percent, generating $4.2 million in annual savings. Coding productivity improved significantly, with new hires coding 40 to 50 percent faster. Improved scheduling, capacity utilization, and execution discipline revitalized the legacy business.
Together, these changes stabilized operations, strengthened performance visibility, and supported a successful turnaround. As a result, the company doubled its EBITDA and positioned itself for renewed growth and improved exit readiness.
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Medical Network
Scale: 5,000+ employees with $734M Annual Revenue
✓ Minimized process timelines by teaching new hires to code 40-50% faster
✓ Drastically reduced missed opportunities
✓ Ensured consistent project management tactics