This engagement used operational excellence and process optimization to significantly reduce installation lead times, improve throughput, and accelerate cash flow for a global high-tech manufacturer. The initiative enhanced cross-functional coordination and reduced cycle times, delivering measurable results under real-world conditions.
Labor Productivity Improvement
Day Engagement
Days to Complete Value Stream Mapping
A rapidly growing commercial security provider was experiencing operational strain as its business scaled. Operational activity had more than doubled over four years, increasing pressure to shorten the lead time between sales and completed installations. Existing delays in the installation process were slowing growth and negatively impacting cash flow.
Leadership needed a way to improve execution speed without sacrificing quality, while creating visibility into where work was getting stuck across the installation lifecycle.
Adonis Partners’ expert consultants led a focused three-day value stream mapping workshop to identify key bottlenecks and inefficiencies across the installation process. Each pain point was analyzed, and improvement opportunities were prioritized based on their ability to reduce time-to-cash.
To support execution and ongoing performance management, Adonis designed a custom dashboard to track total services, completed services, new services, and closed services by issue type, state, location, and technician. Targeted improvement initiatives were then launched to address the specific constraints identified through the mapping effort.
The improvements delivered meaningful operational and financial results. Installation times were significantly reduced, client satisfaction increased, and time-to-cash improved by 20 percent. Installation quality also showed a noticeable uplift as processes became more consistent and transparent.
With faster revenue realization and improved execution in place, the organization was positioned to continue scaling operations while strengthening profitability.
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Security Products and Services
200 employees | $150M Revenue
✓ Overhauled operational performance and service quality across locations
✓ Accelerated revenue generation through pain point resolution
✓ Elevated the client experience with faster turnaround