A rapidly growing commercial security provider was in need of growth solutions to accommodate the changes it had undergone. Operational activity had more than doubled in a mere four years, causing pressure to shorten lead time between sales and completed installations. Current delays were slowing growth and impacting cash flow.

Adonis’ expert consultants began by conducting a 3-day Value Stream Mapping (VSM) workshop wherein key bottlenecks and inefficiencies were pinpointed. The team analyzed each pain point and prioritized projects that would ultimately reduce time-to-cash.

Next a custom dashboard was designed to map the number of total services, completed services, new services, and closed services — by issue, state, location, and tech. Improvement initiatives were launched to address each of the specific pain points. The results were astounding, installation time down significantly, client satisfaction numbers skyrocketing, a 20% improvement in time-to-cash, and a noticeable uplift in installation quality. With faster revenue realization in place, the client was ready to continue scaling operations and growing profitability.