What Is a Discovery Assessment & Why Is It Important?

What Is a Discovery Assessment & Why It Could be Right for You A discovery assessment is a structured process that aims to gather information and insights broadly about an organizational function, or more specifically, about a known challenge or pain point. It...

Knowledge-Sharing’s Success Impact on Business Improvement

Knowledge-Sharing’s Success Impact on Business Improvement People, Process and Knowledge – Part 3 of 3: Transferring Knowledge The popular saying, “Knowledge is Power,” is very true when it comes to empowering a team to reach organizational goals – whether...

Hybrid Ways of Working – Top 3 Applications

Hybrid Work Arrangements – Top 3 Applications for Success People, Process and Knowledge – Part 2 of 3: Evolving Hybrid Ways of Working The COVID-19 pandemic brought remote and hybrid work arrangements to the forefront of business development discussions....

Best Practices for Addressing Company Turnover

Best Practices for Addressing Company Turnover People, Process and Knowledge – Part 1 of 3 An organization’s success is inherently tied to its employees. The strength and resilience of an organization is dependent on the knowledge, skills, and dedication of its...

Translating the Voice of Customer (VoC)

Translating the Voice of Customer (VoC) Customer focus drives questions for an organization to think strategically and align cross functional teams. Strategic questions such as Why are we in business? Where do we need to be in the future? and What is the source of our...