Three Types of ISO Audits

ISO Audits ISO, also known as the International Organization for Standardization, is an international organization initially started in 1946. Originally starting with delegates from 25 different countries, ISO currently has 162 countries represented by its members....

Control Charts: Their Uses and the 4 Process States Within

Control Charts: Their Uses and the 4 Process States Within Control charts were originally used in the deployment of Statistical Process Control (SPC) and later adopted into the Six Sigma framework. Also known as Shewart charts (after Walter A. Shewart), these charts...

Knowledge-Sharing’s Success Impact on Business Improvement

Knowledge-Sharing’s Success Impact on Business Improvement People, Process and Knowledge – Part 3 of 3: Transferring Knowledge The popular saying, “Knowledge is Power,” is very true when it comes to empowering a team to reach organizational goals – whether...

Hybrid Ways of Working – Top 3 Applications

Hybrid Work Arrangements – Top 3 Applications for Success People, Process and Knowledge – Part 2 of 3: Evolving Hybrid Ways of Working The COVID-19 pandemic brought remote and hybrid work arrangements to the forefront of business development discussions....

Best Practices for Addressing Company Turnover

Best Practices for Addressing Company Turnover People, Process and Knowledge – Part 1 of 3 An organization’s success is inherently tied to its employees. The strength and resilience of an organization is dependent on the knowledge, skills, and dedication of its...

Translating the Voice of Customer (VoC)

Translating the Voice of Customer (VoC) Customer focus drives questions for an organization to think strategically and align cross functional teams. Strategic questions such as Why are we in business? Where do we need to be in the future? and What is the source of our...