Best Practices for Addressing Company Turnover

Best Practices for Addressing Company Turnover People, Process and Knowledge – Part 1 of 3 An organization’s success is inherently tied to its employees. The strength and resilience of an organization is dependent on the knowledge, skills, and dedication of its...

Translating the Voice of Customer (VoC)

Translating the Voice of Customer (VoC) Customer focus drives questions for an organization to think strategically and align cross functional teams. Strategic questions such as Why are we in business? Where do we need to be in the future? and What is the source of our...

Analyzing the Happy Path

Analyzing the Happy Path Analyzing the Happy Path The happy path is an error-free workflow and an analysis of it helps you understand what a process can achieve and identify opportunities for improvement. Often, we initiate problem-solving discussions by focusing on...

Baselining a Project

Baselining a Project Nearly almost all Lean Six Sigma projects that experience a successful outcome are based on an understandable, quantifiable, agreed-upon, data-collectable baseline. Lewis Carroll gave us the heads-up in Alice in Wonderland and George Harrison, the...

Transforming through Lean

Transforming through Lean A lean transformation can help companies to take their business practices and evolve them to a more refined state. These transformations empower teams to work together fluidly, eliminating potential issues and striving to provide consistent...

Adapting to Visual Workplaces

Adapting to Visual Workplaces Visual workplaces are a growing workflow style that focuses on helping teams to be more transparent with their work efforts. Able to be used by teams with different goals across different industries, this approach empowers teams to...